Frequently Asked Questions

Check out our most frequently asked questions here, if you still need help then please contact us.


Once you've completed your order, you should receive an email confirmation with your order number! Then, once your order has been fulfilled, you will then receive a tracking number! Be sure to use the correct email address for this reason!

In the product description, we have listed a general sizing guide and what specific size the model is wearing. According to the brand, sizes may differ but we try our best to provide guidance in the specific item description to better serve you. 

We issue store credit only. Please refer back to the refund policy at the bottom of the home page for more details. 

Please contact us at and submit photos of any damage within 2 days of order being delivered. 

Yes! The E-Gift Card will be sent straight to your email after purchase with the email you used to order. You can find the Gift Card tab at the bottom of the home page.

We typically ship orders out the same day if placed before 4 p.m. EST or the next business day! For holidays, weekends (orders placed Friday after 4 p.m. EST), we may take up to 3 business days to ship your order out. Please refer back to our shipping policy at the bottom of the home page for more details.